Privacy Policy

1. Information We Collect

We collect information necessary to process your Egypt e-visa application:

Personal Information:

• Full name as it appears on your passport
• Date of birth and place of birth
• Nationality and passport details
• Contact information (email, phone number)
• Passport photo and passport bio page scan

Travel Information:

• Intended travel dates
• Accommodation details (optional)
• Flight information (optional)

Payment Information:

• Credit/debit card details (processed securely by our payment processor)
• Billing address

Technical Information:

• IP address
• Browser type and version
• Device information
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process your Egypt e-visa application
• Submit your application to the Egyptian government on your behalf
• Communicate with you about your application status
• Provide customer support
• Process payments
• Comply with legal obligations
• Prevent fraud and improve our services

3. Information Sharing

We share your information only with:

Egyptian Government:

We submit your visa application information to the Egyptian government for processing. This is necessary to provide our service.

Payment Processors:

We use secure third-party payment processors to handle credit card transactions. They receive only the information necessary to process payments.

Legal Requirements:

We may disclose information if required by law, court order, or government request.

We never sell your personal information to third parties.

4. Data Security

We protect your information using:

• SSL/TLS encryption for all data transmitted to and from our website
• Encrypted storage of sensitive information
• Secure servers with restricted access
• Regular security audits and updates
• PCI DSS compliance for payment card data (handled by our payment processor)

5. Data Retention

We retain your information as follows:

• Passport scans and photos: Automatically deleted 90 days after visa approval or application closure
• Application data: Retained for 2 years for support and legal compliance
• Financial records: Retained for 7 years as required by law

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing of your data

To exercise these rights, contact us at privacy@egypt-evisa.com.

7. Cookies

We use cookies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies.

9. Children's Privacy

Our service is not directed to children under 18. We do not knowingly collect information from children. Parents or guardians may apply for minors' visas.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States and Egypt. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or prominent notice on our website.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Email: privacy@egypt-evisa.com
Subject line: "Privacy Inquiry"